I went to Apple the Grove when it was about a minute to close. There was no display on my phone screen and rushed to the store. The apple staff told us that they were closed. They let another lady in at the same time. When asked the staff about it, their reasoning was that she had to get her product repaired. I went for the same thing too..! Time is the same for everyone, irrespective of who you are and what you do. No professionalism. Very rude and arrogant staff. They don't know how to talk to people. Horrible customer service!!
Great staff. So helpful and knowledgeable about their products. Great costumer service they assists you with your questions and concerns.
Experience was honky sorry... Atmosphere was great with great vibes all over... Very knowledgeable of their product and where if not one place then where one can find them near by in their domain.
Pretty loud and packed at all times. They should figure out their sound control quality. Besides that, probably one of the best staff you could find for an Apple store.
Inexperienced and rude “genius” staff. I was told that even though it was an Apple product because it was purchased in another country they couldn’t help me ? I wasn’t aware that Apple was a franchise. I purchased apple because of the excellent customer service which is proving me wrong. I would rather buy a cheaper more reliable and efficient product than have to deal with this store again. To top of the entire experience the store was dirty and there was a dog on the table where people were being served.
Apple The Grove is a US Electronics Store based in Los Angeles, California. Apple The Grove is located at 189 The Grove Dr, Los Angeles, CA 90036, USA.
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