5
189 The Grove Dr, Los Angeles, CA 90036, USA
Los Angeles, California 90036
+1 323-617-9800

I went to Apple the Grove when it was about a minute to close. There was no display on my phone screen and rushed to the store. The apple staff told us that they were closed. They let another lady in at the same time. When asked the staff about it, their reasoning was that she had to get her product repaired. I went for the same thing too..! Time is the same for everyone, irrespective of who you are and what you do. No professionalism. Very rude and arrogant staff. They don't know how to talk to people. Horrible customer service!!

Great staff. So helpful and knowledgeable about their products. Great costumer service they assists you with your questions and concerns.

Experience was honky sorry... Atmosphere was great with great vibes all over... Very knowledgeable of their product and where if not one place then where one can find them near by in their domain.

Pretty loud and packed at all times. They should figure out their sound control quality. Besides that, probably one of the best staff you could find for an Apple store.

Inexperienced and rude “genius” staff. I was told that even though it was an Apple product because it was purchased in another country they couldn’t help me ? I wasn’t aware that Apple was a franchise. I purchased apple because of the excellent customer service which is proving me wrong. I would rather buy a cheaper more reliable and efficient product than have to deal with this store again. To top of the entire experience the store was dirty and there was a dog on the table where people were being served.

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Apple The Grove — Electronics Store in Los Angeles

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Apple The Grove

Electronics Store at 189 The Grove Dr, Los Angeles, CA 90036, USA. Here you will find detailed information about Apple The Grove: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 10:00 PM
  • Saturday
    10:00 AM – 10:00 PM
  • Sunday
    10:00 AM – 8:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
California
Address:
189 The Grove Dr, Los Angeles, CA 90036, USA.
City:
Los Angeles
Postcode:
90036

About Apple The Grove

Apple The Grove is a US Electronics Store based in Los Angeles, California. Apple The Grove is located at 189 The Grove Dr, Los Angeles, CA 90036, USA.


Please contact with Apple The Grove using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Apple The Grove opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Apple The Grove

  • Trinity
    Added 2016.05.19
    I went to Apple the Grove when it was about a minute to close. There was no display on my phone screen and rushed to the store. The apple staff told us that they were closed. They let another lady in at the same time. When asked the staff about it, their reasoning was that she had to get her product repaired. I went for the same thing too..! Time is the same for everyone, irrespective of who you are and what you do. No professionalism. Very rude and arrogant staff. They don't know how to talk to people. Horrible customer service!!
  • Luis
    Added 2015.12.06
    Great staff. So helpful and knowledgeable about their products. Great costumer service they assists you with your questions and concerns.
  • Cameron
    Added 2014.12.20
    Experience was honky sorry... Atmosphere was great with great vibes all over... Very knowledgeable of their product and where if not one place then where one can find them near by in their domain.
  • Morgan
    Added 2013.12.28
    Pretty loud and packed at all times. They should figure out their sound control quality. Besides that, probably one of the best staff you could find for an Apple store.
  • Xavier
    Added 2013.04.27
    Inexperienced and rude “genius” staff. I was told that even though it was an Apple product because it was purchased in another country they couldn’t help me ? I wasn’t aware that Apple was a franchise. I purchased apple because of the excellent customer service which is proving me wrong. I would rather buy a cheaper more reliable and efficient product than have to deal with this store again. To top of the entire experience the store was dirty and there was a dog on the table where people were being served.
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