I wanted to really like this place because I thought they did a good job with my chihuahua who had Pyometra surgery in early March. But shortly after her surgery she contracted Ring Worm from their facility and they did not want to do anything with the cost of this treatment because they said I could not prove it was contracted there. My dog has no other contact with any other animals and was on bed rest from her surgery, the symptoms showed up exactly 20 days after her surgery (in the exact time frame of when ring worm should show). My dog hadn't even been outside for doggy walks, she was using a patio area accessible only to her. She has never even had a flea and is an indoor dog. Due to their unwillingless to help resolve this issue or meet anywhere in the middle I would have to give them a poor review. This is also very unsanitary and they should have stepped up, this wasn't about the money but more so the principle. I really wanted to like these guys but I guess I will have to search for another vet. Due yourself a favor and take your animal to Blue Cross or another Vet in NOHO. Their attitude towards the situation was extremely disappointing.
fast flea meds no one in waiting room
This place was referred to me by a friend so I thought it would be great. I walked up to the reception desk to check in and ask a question and the receptionist never looked up from her work when she answered my question. I had to ask her to repeat herself.
Dr. Sunada is amazing and pretty accurate with her diagnosis. She explained and answered all my questions. I've been coming to this clinic since 2006...
Luie's mom
After waiting over 35 minutes for a vaccine, and there were only 4 people waiting for vaccines, it was finally my turn. I should have left though when I heard dog after dog yelping in pain, but I didn't. When I carried my dog into the exam room, the first thing I noticed was the dirty exam table. I hope there wasn't some really sick and contagious dog on it. So now for the vaccine. This young guy, who looked like he was just out of high school, was waiting to give my baby his shot. Now this is usually a pretty simple process (needle in, plunger depressed, needle out). In 10 years of taking my dog to get his vaccines it has never taken more than 2 or 3 seconds to get his shot. But this time his vaccine took about 5 or 6 seconds. Which doesn't seem very long but it was only 1 shot. And at the end of the 6 second shot my dog yelped in pain! He has never done that before. And the vey tech guy acted as if it was nothing, no apologies, no " it's ok boy " nothing! They all seem very heartless and apathetic. And there prices are not that low. I paid $14. 00 for a DA2PLCV yearly booster. But I can go to Balboa Park off of Victory Blvd between Balboa and White Oak Ave every Sunday from 3pm to 5pm and get vaccines for $12.50 each. No appointment necessary.
My cat had an emergency I went in at 1 and asked if they could see her (they had no patients), the receptionist who was busy talking to her friend turned around and with an attitude answered no the doctors leaving at 3. They offered no help, or should any concern. I had been taking my dog to them but no longer, I have found a better vet who truly takes pride in his work and cares about animals.
Thank you Dr. Sunada and her staff!
I will NEVER GO BACK TO North Hollywood Animal Care Center! I don't think they even like animals.
North Hollywood Animal Care Center is a US Veterinary Care based in Los Angeles, California. North Hollywood Animal Care Center is located at 11561 Oxnard St, North Hollywood, CA 91606, USA.
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