Awesome furniture for a modern aesthetic, pretty decent prices. I bought a couch, screen, and recliner here.
I ordered a very expensive bed from there. The parts arrived with scratches. I made a complaint and was assured that I would get the scratched parts replaced. I had to check-in over a period of a couple of month and was every time assured that shipment will be arriving soon. After another inquiry I was asked to send pictures again which I have already done. I questioned why I had to send in pictures again when I was already assured I would receive the parts. The reply I received was that the customer agent I was in contact is leaving and the complaint would be forwarded to another one. I never heard anything from them. When I called to ask about the progress they told me that it could not be refunded as I did not purchase their assembly service. Very funny that the other agent assured me that the parts are on their way and kept me on the wait for nearly 6 months. After all I had to listen to this. Needless to say... service was disappointing!
Doesn't deserve a one star -initiated a purchase of an item online with Fred as the rep and then cancelled after changing my Mind with 24hrs of purchase. Store personnel and Fred continued to change thief story telling me they were processing my 1200.00$ refund. Making every excuse but never resolving my return if funds. No refund after 2 weeks then asked to speak to the owner and I was told he wouldn't speak to me. Store is not legitimate Now escalating to court.
There were some issues with delivery of the fabric so it took forever to come but it was well worth the wait! Best looking and most comfortable couch ever!
Very modern and good quality furniture. Owner is a very fair man. Excellent after sales service
In Mode Modern Home Office Furniture is a US Furniture Store based in Los Angeles, California. In Mode Modern Home Office Furniture is located at 1071 South La Brea Ave, Los Angeles, CA 90019, USA.
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