Very low key. Didn't see many white coats. Everyone, absolutely everyone, including Adrian who did the intake turned out to be exceptionally competent, communicative and caring.
The entire staff who helped us should be commended in every possible way. We're so very lucky they are just "down the street".
When we enter the EMERGENCY there was 4 people at the desk of the reception, all was speaking to each other about different things but not about their job was speaking and laughing very loud, after telling them to take care of a patient they was very rude especially the lady her name is Sepideh and the man i think he was russian who start asking me a personal questions which he is not suppose to ask but they did not start to taking care of a patient, absolutly onprofessionals 1 star to a facility for hiring such people
This is by far the worse hospital treatment I've ever received , my mom has been here numerous times, and for some reason this time the treatment is horrible, i've been waiting two hours to talk to a Dr. The nurses been in the room one time , only person you see is the CNA. My mom will definitely not be coming back here........
This place does not deserve even one star. First of all, be wary because their billing team charges their visitors duplicate and fraudulently. First time I hurt my ankle about four years ago I paid my bills and then I received same set of charges again and they sent it to collections this time. No one could explain why the charges were there but demanded I pay up and so I did because I didn't have time to investigate it properly. Besides, I was confused about what are the real charges and I also didn't know my rights at the time unfortunately! Well two years ago I got food poisoning and my family took me there, being that it was closest place around. I have top of the line PPO insurance from my work and I still paid close to 6,000 out of pocket for this instance where I was there for less than 24 hours. Now, a year and half later, I am getting calls from collection companies, just like last time, that they want to collect another set of fees, in total close to another $6,000.
They quickly and effortlessly identified the numerous issues my husband was experiencing all while reducing our anxieties. The comprehensive plan was explained. They kept him overnight and he went home the following day, free of all symptoms.
Unfortunately, their service was quite horrible as well. Once they checked me into the hospital they said the doctor will be there in about an hour. Well, doctor came and left and four hours later he had decided not to see me. The hospital said apparently there were more urgent cases than mine and he couldn't see me and I had to wait for several more hours until he came back again. Meanwhile they were racking up fraudulent hospital charges. I refused allowing them to take blood from me every two minutes because I knew it was not needed. All they had to do was be upfront and tell me the doctor cannot see you and I would have accepted than and leave. No one likes hospitals but I can easily say this place was the most horrible experience I've had within the medical world and I've had surgeries and plenty of medical procedures.
Try to go elsewhere if you can.
My mom is currently in this hospital and I love it very much. The nurses are wonderful. Social services are very committed.I met the doctor, nurse and social case worker in the 1.5 hours of my visit. Its very quiet, clean and generous amounts of food. My mom is happy
We're new to the area. My husband had an aggressive cardiac ablation two days before a fever, congestive heart failure, sepsis and a variety of other nasty complications reared their heads. So inconvenient. Why didn't this "stuff" show up when he was kept overnight at Torrance Memorial? Ugh. Had no idea which ER to take him and saw some reviews and decided on Encino. AN EXCEPTIONAL CHOICE!
Thank you so very much. Claudia McCulloch
Encino Hospital Medical Center is a US Hospital based in Los Angeles, California. Encino Hospital Medical Center is located at 16237 Ventura Blvd, Encino, CA 91436, USA.
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