My son was sent there last night after a severe case of food poisoning. I'm 1700 miles away in New Orleans, and we could not get in touch with his roommate. My husband is a physician, so we understand patient privacy, but my son was disoriented and could not tell him his basic health issues, of which I provided. I asked to speak to him, and Tonni, a nurse, told me he did not want to talk to me. I told her he was probably confused, and please explain it to him, and she said he understood and did not want me to know anything. I said: If he can't tell you his medical history, could not tell you that his medical history is on an app on his phone, could not tell you his roommate, then he's confused. He was just released and he tells me that the nurse did not tell him anything, and he wanted to talk to me but was confused, and they left him in his own mess. The care was terrible and they lied to me and him. They also tried to keep him for other tests, when it was a clear case of his electrolytes being off balanced after severe food poisoning. .
very good medical staff - no real problems there. BUT they have lost a (regular) payment i made to them via digital bank transfer. NEVER SEND MONEY TO THEM via the web as 6 months later they REFUSE to help me. They have failed to address my lost $500.
Feels like Daylight robbery. Theft. and a 100% failed customer "service" department
nice experience
8 - 10 hours of calls, faxes and letters AND elevated to their complaints procedure . STILL no solution. They even recommended that i needed a lawyer to get the money back.
Kaiser Permanente Hospital is a US Hospital based in Los Angeles, California. Kaiser Permanente Hospital is located at 4867 Sunset Blvd, Los Angeles, CA 90027, USA.
Please contact with Kaiser Permanente Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kaiser Permanente Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Los Angeles