I owe everything to this hospital that took my mother in when nobody else would. There's nothing I can ever do to pay everything back. Just when I think the mental health care system in this country is broken, I think of this hospital and a sigh of relief comes over me.
Staff is rude and hangs up on me calling to check on a patient and lies to me that I do not have consent to authourize any information to me. I call back and they keep hanging up and transferring me. They are rude and there was never a Dr on duty to speak to for 3 1/2 days to get an update on a patient and they turned the phones off to reach the patients and I wasn't even able to contact them and I was being blocked from any contact. The patient was transferred from a previous hospital that I was in close contact with the doctors and updated thoroughly and then transferred to the horrendous Gateway! I'm calling the Dr at the other hospital now to step in and get involved on my behald to hel the patient
My son was happy with the nursing staff and the food provided. With the South African Rand/Dollar exchange rate it would have cost my family a fortune to pay for the facility; I was grateful for the service.
these patients are under poor supervision and are allowed to leave this facility during the daytime hours. during those times the majority of these patients come down to the corner of Berkeley and Glendale blvd where they proceed to get drunk on the sidewalks, loiter and disturb the entire neighborhood.
I am writing this review as one of their patients (a regular on this street) stands outside of my house threatening to kill everyone as they walk by.
People that work at Gateways do so because they care. This place is not like other hospitals that are private hospitals and all they care about is your money and insurance companies. Gateways doctors are very knowledgeable and caring, no matter who you get assigned to. The social workers do their best to help you get situated once you leave the hospital. I didn't care much for the rest of the patients, but that's how it is any other hospital. I was fortunate to have a relatively good roommate. The food is ok.. just like other places. I spent about 3 weeks here and I have to say, they weren't rushing me out of here like they did at Silverlake, BHC Alhambra, and Charter Oaks Hospitals. I hope your experience will be as excellent as mine.
this facility has an outpatient and housing program that is absolutely out of control.
Your family is in good hands out here.
They treat their patients with a lot of love and logic. "If you don't take your medicine, you won't get visits from your family," they'd tell my mom. It was the speediest recovery from her mental condition that I had ever witnessed. No shouting; no getting down to the level of the patients-- they treated us like family and they never seemed to tire from persisting with my mom's treatment (trust me, I've seen all of the above in mental institutions).
Antonio, the social worker was good with giving whatever feedback he had.
Keep up the good work of caring for those who can't care for themselves.
It's almost a year since I received a call that my son has been admitted to this hospital. The thought of my son in a mental hospital was overwhelming. I wish Dr Kim was less clinical in her approach, add a little warmth and compassion towards a mother who flew for 21 hours from South Africa to receive the news that her son has a mental illness. Give feedback with an understanding that everything was new to me and as a caring mother I needed to know reasons for keeping him longer in hospital. Otherwise, I believe she is a brilliant psychiatrist who didn't rush into making a diagnosis without a full assessment/evaluation.
Khumo is stable - seeing a good psychiatrist and clinical psychologist in Johannesburg, South Africa.
Gatways Hospital And Mental Health Center is a US Hospital based in Los Angeles, California. Gatways Hospital And Mental Health Center is located at 1891 Effie St, Los Angeles, CA 90026, USA.
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