Completely unprofessional, terrible customer service.
I've never been so disappointed with the service of a company before.
Great service...wonderful people.!!!owner and associates!!
By far the worst place to buy a car from.
If I could give this place zero stars I would.
A new car purchase allows 90 days grace period, so I was automatically covered until the beginning of May 2017. I paid $215 just to be registered from May 2017 'til June 2017.
They sell me this truck and give me good price and low payments thanks guys!!!!
Save your time, save your money, and save your sanity.
Bought my car from them in February. Paid $215 in registration fees, and then the DMV sends me a letter saying I have to pay more money in registration because the registration I paid for in February 2017 was to pay for the last registration form June 2016-June 2017.
Very disappointed in the customer service they provided. during the time i bought my vehicle in 2015 they were nice & polite at first but when i called back to ask them about my Vehicle history because the carfax they provided me was not correct.The Lady was very rude and mean and talked over me while i was talking and did not want to hear me when i also needed to cancel my Gap insurance. When i refiananced i called to have them send me the cancellation Paper and she was mean and rude again and handed the phone to another gentlemen who still did not send me the paper work or help me.
The staff and owners are helpful, professional and honest. I have purchased two cars from them and have never been disappointed with the price or financing options.
I called to inquire, and after several non-returned calls, the cut me a check for less than half my new registration fees and don't even bother to give you a call to discuss it.
Big Valley Auto Sales is a US Car Dealer based in Los Angeles, California. Big Valley Auto Sales is located at 12800 Roscoe Blvd, Sun Valley, CA 91352, USA.
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