Absolute swindlers. I went in to get some bike dust cleaned out of the backseat, and thy didn't even touch the dust. They also left the windows down and didnt even dry them. Streaks for days. I could have sprayed the outside of my car with a hose and thrown $20 out the window and it would've been the same thing. I was so pissed that they didn't touch the inside that I went back, but they completely ignored me. I grabbed a rag from one of the cars and finished it myself.
I'm fairly sure they put some MAJOR scratches and chips in my paint. Is it POSSIBLE that they were there before and I didn't notice? Yes (hence two stars). But highly unlikely. We're talking about several blemishes on a 4 month old car. Also, very quick, incomplete job of drying car and dusting dashboard.
Bless U from another customer.
*DISCLAIMER* I am not and have not been a customer so this review is not based on their quality or service. I am just here to make sure any one who happens to have a high end vehicle knows that the cost is $44.99 for a wash as that price is not posted anywhere on their website. They told me my car could not go through the general wash cycle and had to be handled outside, all by hand (but I thought this was a 100% hand wash establishment??) and the charge is $44.99. I have had people come to my house and wash my car for less. Melrose Strip (true 100% hand wash, no machines what so ever) only charges $23 for the same thing. I am sure they do a good job as they seemed busy, I just wish their website stated that there is an extra charge for high end vehicle so I wouldn't have wasted my time going down there. A MESSAGE TO THE OWNER, I gave you 4 stars instead of 1 as I know how negative ratings can affect a business this day and age but it is your responsibility to know the same and know that if people are not satisfied or feel mislead their voices will be heard by others online. This can damage a business. Take it upon yourself to over disclose all cost and fees so there are no discrepinces. This will lead to less negative reviews and more business. No, I am not a business expert but I am a consumer. Best of luck!
It's a pretty decent carwash. I hate all the homeless people that hangout there bothering people for money. Super annoying!
Hello. Be nice to workers. Some don't speak english. Be kind n say Gracias or thank you while handing them their tip if U do tip them. The Sun is TOO Hot & their out their for hours under the Sun without Shade. When I Go I hand the guy who Dries my car a Cold Water Bottle. It won't kill non of us to spare another $2 to buy a Cold Water BOTTLE.
Expert Car Wash is a US Car Wash based in Los Angeles, California. Expert Car Wash is located at 900 South La Brea Ave, Los Angeles, CA 90036, USA.
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